- CERTIFICATE IN TRAVEL AND TOURISM: NQF LEVEL 1
This qualification has been designed to help students understand the skills and knowledge needed to work in the sector and to develop practical skills in preparation for employment or progression in education. Students with this qualification will gain an introductory knowledge of the tourism industry, enabling them to understand the nature of tourists and tourism and core skills such as customer care in order to promote tourism. Students will also be able to select a possible pathway or sector in which they can begin to apply specific skills in a tourism context.
ENTRY REQUIREMENTS
Learners may enter this qualification if they have been in Grade 9 or the equivalent thereof
OR
Enter through the mature age/recognition of prior learning, which includes formal, informal and non-formal learning and work experience.
PROGRAMME CONTENT
The learning content of this programme consists of the following compulsory modules:
| Modules |
| Customer Care and Communication Career Path in Tourism Computer Studies 1 Tourism Destinations and Attractions in Namibia English |
- CERTIFICATE IN TRAVEL AND TOURISM: NQF LEVEL 2
This qualification has been developed for those at a junior level in the tourism and hospitality industry and qualification will assist with the regulation of people entering the industry. The qualification provides a solid industry related foundation, availing opportunities for individuals entering this employment sector.
ENTRY REQUIREMENTS
Students may enter this qualification if they have obtained Grade 10 or the equivalent thereof
OR
Enter with a NQF Level 1 qualification from any recognized institution.
OR
Enter through the mature age/recognition of prior learning, which includes formal, informal and non-formal learning and work experience.
PROGRAMME CONTENT
The learning content of this program consists of the following compulsory modules:
| Modules |
| Computer Studies 1 Customer Care and Communication English Introduction to Tourism Industry Retail Travel Operations Tour Guiding |
- CERTIFICATE IN TRAVEL AND TOURISM: NQF LEVEL 3
This qualification will enable qualifying students to:
- Demonstrate a basic understanding of the foundation and principles of travel and tourism.
- Demonstrate a basic understanding of the interrelationship between geography and tourism from an international perspective.
- Demonstrate broad general knowledge of the concepts and principles of business operations in travel and tourism and hospitality
- Demonstrate knowledge of tourism promotional methods
ENTRY REQUIREMENTS
Learners may enter this qualification if they have NSSO/NSSH with less than 14 points.
OR
Enter with a NQF Level 2 qualification from any recognized institution
OR
Enter through the mature age/recognition of prior learning, which includes formal, informal and non-formal learning and work experience. If the learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this qualification the appropriate credits should be assigned to the learner
Upon successful completion of the Certificate in Travel and Tourism NQF Level 2, successful candidates can proceed to the Certificate in Travel and Tourism NQF Level 3 of International Training College – Lingua or any other institution
PROGRAMME CONTENT
The learning content of this programme consists of the following compulsory modules:
| Modules |
| Computer Studies 1 Customer Care and Communication English Introduction to Tourism Industry Promotion for Tourism Services Introduction to Tourism Geography |
- CERTIFICATE IN TRAVEL AND TOURISM: NQF LEVEL 4
This qualification will enable qualifying learners to:
- Demonstrate a fundamental understanding of tourism principles.
- Perform basic duties under supervision in the field of tourism management, for instance, general front office duties and provide customer care in this context.
- Demonstrate the skills, qualities and behaviors needed for effective performance in the tourism workplace.
- Provide an understanding of the business and tourism operations environment and a foundational knowledge of computer literacy skills to enhance employability in the tourism environment.
ENTRY REQUIREMENTS
Learners may enter this qualification if they have Namibia Senior Secondary Certificate Ordinary (NSSO)/Namibia Senior Secondary Certificate higher (NSSH) with less than 20 points
OR
Enter with a NQF Level 3 qualification from any recognized institution
OR
Enter through the mature age/recognition of prior learning, which includes formal, informal and non-formal learning and work experience. If the learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this qualification the appropriate credits should be assigned to the learner
Upon successful completion of the Certificate in Travel and Tourism NQF Level 4, successful candidates can proceed to the Diploma in Travel and Tourism NQF Level 5 of International Training College – Lingua or any other institution
PROGRAMME CONTENT
The learning content of this programme consists of the following compulsory modules:
| Modules |
| Customer Service Management in Tourism and Hospitality Computer Studies 1 Destination Attractions English Fundamentals of Marketing Principles of Tourism |
| Optional |
| Foreign Language 1(French) Foreign Language 1(German) Foreign Language 1(Portuguese) |
- BACHELOR OF TOURISM MANAGEMENT: NQF LEVEL 7
This qualification is a three (3) year degree with multiple exit levels. The first year the student can exit with a Diploma in Travel and Tourism, NQF level 5, the second year the student can exit with a Diploma in Travel and Tourism, NQF level 6.
The purpose of the Bachelor of Tourism Management is to provide graduates with information and skills within an interdisciplinary tourism environment to be able to demonstrate evidence of independent cognitive and applied research skills. The students will be prepared to enter both the public and private tourism sectors as entry-level non-professionals. They will be able to utilize and apply critical thinking skills and problem-solving techniques within a tourism development and management environment.
ENTRY REQUIREMENTS
Applicants must have obtained a minimum of 20 points to be admitted to the 3-year degree programme.
OR
Applicants who have obtained a minimum of 14 points in NSSO/NSSH or the equivalent thereof:
OR
Enter through a flexible learning path – mature age/prior learning with 3 years relevant experience in various fields in the world of work.
PROGRAMME CONTENT
The learning content of this programme consists of the following compulsory modules:
| Diploma in Travel and Tourism NQF Level 5 | Diploma in Travel and Tourism NQF Level 6 | Bachelor of Tourism Management NQF Level 7 |
| Customer Service Management in Tourism and Hospitality *Computer Studies 1 Commercial Numeracy English Entrepreneurship Ecotourism Fundamentals of Marketing Tourism Industry Tourism Geography Reservation and Ticketing |
Customer Relationship Management Conference & Event Management Financial Accounting 1 Human Resource Management 1 Supervisory Management Marketing Management 1 Marketing Management 2 Tourism Destination Management Tour Guiding |
Cultural Heritage Management International Marketing Tourism Policy and Planning Tourism Economics Tourism Web Design and Development Work Related Learning/ Internship |
| Optional | ||
| Foreign Language 1(French) Foreign Language 1(German) Foreign Language 1(Portuguese) |
||
- BACHELOR OF TOURISM MANAGEMENT HONOURS: NQF LEVEL 8
The purpose of the qualification is to build on the undergraduate work, it equips candidates with advanced knowledge, expertise, and strategic skills required in this dynamic, multi-faceted sector. The qualification provides qualifying learners with a comprehensive and in-depth knowledge base; as well as theory and methodology of tourism management that enables them to demonstrate initiative and responsibility in an academic and professional context.
ENTRY REQUIREMENTS
Entry requirements to the Bachelor of Tourism Management Degree (Honours) NQF Level 8 shall be a Bachelor of Tourism Management degree (NQF Level 7) or equivalent, obtained from any recognized institution.
PROGRAMME CONTENT
The learning content of this programme consists of the following compulsory modules:
| MODULE |
| E-Tourism Environmental Law Tourism Operations Management Sustainable Tourism Management Research Methodology Research Project |